Qilida Electric Power Technology Co., Ltd

Frequently Asked Questions

Professional manufacturer of electrical power testing equipment, supplying resistance testers, dielectric loss analyzers, partial discharge testers and insulation testing instruments. We provide one-stop power testing solutions for global power utilities, substations and industrial applications.

  • sales@qilidaelectric.com

Quick Answers to Your Top Questions

Frequently Asked Questions (FAQs)

Find answers to the most common questions about electrical power testing equipment. If you can’t find what you’re looking for here, please contact us.

What are your company’s main products and their application scenarios?

QILIDA’s main export product lines and typical applications are as follows:

Product CategoryCommon ModelTypical Application Scenarios
Transformer/CT-PT Comprehensive TesterQLD120PTesting excitation characteristics, ratio, polarity, and DC resistance of current and voltage transformers
DC Resistance TesterQLDH5100DC resistance measurement of transformer windings, motors, and reactors
Insulation Resistance TesterQLDMDAInsulation performance evaluation of transformers, cables, bushings, and motors
Partial Discharge DetectorQLD9104Online/offline partial discharge detection for high-voltage bushings, transformers, GIS, etc.
Gas-Type Power Frequency Test TransformerYDQ SeriesPower frequency withstand voltage tests for wall bushings, insulators, switchgear, etc.
Transformer Turns Ratio TesterQLDBBMeasurement of transformer turns ratio, vector group, and ratio error
Circuit Resistance TesterQLDH SeriesContact resistance measurement for switches, circuit breakers, and busbar connections
Dielectric Loss TesterQLDJSDAMeasurement of dielectric loss and capacitance for bushings, instrument transformers, and capacitors
Portable Power Frequency Test Power SupplyQLDDY3100Provides portable AC power supply for various testing instruments

How can I determine which product I need to purchase?

You can make a preliminary judgment based on the following information:

Type of equipment under test: Transformers, instrument transformers, surge arresters, cables, switches, bushings, generators, etc.

Test items: Turns ratio test, DC resistance test, insulation resistance test, partial discharge test, withstand voltage test, loop resistance test, dielectric loss test, power frequency test power supply, etc.

Equipment voltage level: 11kV, 33kV, 69kV, 132kV, 220kV, 400kV, etc. (internationally accepted voltage levels).

Application scenarios: Factory testing, commissioning testing, preventive maintenance, fault diagnosis, on-site repair, etc.

If you are unsure, please contact our international sales team. Our engineers will recommend a suitable model based on your specific needs.

My equipment is quite specialized; can you customize the product?

Yes. Our company has strong R&D capabilities and can provide customized solutions based on the specific needs of international clients, including: Special voltage/current ranges; Specific interfaces or communication protocols; Special environmental requirements such as explosion-proof, waterproof, and high-altitude protection; Multilingual operating interfaces (English, Spanish, Russian, Arabic, etc.); Local power supply compatibility (110V/220V, 50Hz/60Hz). Please communicate and confirm your customization needs with our international sales team in advance.

Which international standards do our products comply with?

What international standards do our products comply with?

Our products are designed and manufactured in strict accordance with the following international standards:

IEC 60044 Instrument Transformer Series Standards

IEC 60137 Insulating Bushings for AC Voltages Above 1000V

IEC 60270 Partial Discharge Measurement

IEC 60076 Power Transformer Series Standards

IEEE C57.13 Instrument Transformer Standards (Institute of Electrical and Electronics Engineers)

ISO 9001 Quality Management System Certification

How are products shipped? Who bears the shipping costs?

Shipping methods: Depending on the volume and weight of the goods and customer requirements, the following options are available:

International Express: DHL, FedEx, UPS, TNT

Air Freight: Suitable for medium to large-sized equipment, fast delivery

Sea Freight: Suitable for large quantities or bulky equipment

Shipping Costs: Beared by the customer (unless otherwise agreed in the contract)

What is the product warranty period? What does the warranty cover?

Warranty period: 12 months for the entire machine (from the date of delivery), with possible extensions for core components.

Do you provide OEM/ODM services?

Our company accepts OEM/ODM orders and can provide:

Brand customization: Customer’s brand can be printed on the product body, packaging, and instruction manual.

Software customization: User interface and report format can be customized according to customer requirements.

Function customization: Function configuration can be adjusted according to the specific needs of the local market.

What payment methods do you accept?

T/T wire transfer; Western Union; PayPalYes.

A 30% payment is required upfront, with the balance due before shipment.

Does the product/service provide operation training?

Free Training:

English Instruction Manual: Detailed operation instructions and precautions

Operation Videos: English demonstration videos are available for some products (available upon request)

Remote Guidance: Video conferencing guidance is available for first-time users.